Contact

Questions about a piece, an order or a repair? Email us or use the form and a real person from our Client Care team will reply.

Last updated 29 September 2026
Hands closing the lid of a Golden Horn gift box
24 hours
our aim for replying to every email
London E8
studio at 1 Mentmore Terrace
Mon–Fri
Client Care team hours

Email

For anything about a piece, an order, a return or a repair, write to hello@goldenhornjewellery.com. Include your order number if you have one and we'll pick it up faster. We aim to respond to all emails within 24 hours.

Studio

Golden Horn Jewellery
1 Mentmore Terrace
London E8 3PN
United Kingdom

Returns: please don't post a piece back without requesting a return first; see the returns page for the steps.

Send us a message

Looking for a quick answer?

Most questions about delivery, returns and sizing are covered in the FAQ.