Shipping Terms

We offer secure and fast, complimentary standard UK shipping on all orders.

All shipments are sent via Evri and are fully trackable for your peace of mind. If your piece is in stock, it will ship out within 1-3 business days. 

Please kindly note that during busy months, the delivery might take longer; a sales representative will notify you if the production time is longer than usual.

We aim to deliver your item(s) as soon as possible. However, there might be delays occurring beyond our control. Therefore, Golden Horn Jewellery is not guaranteeing delivery dates.

UNITED KINGDOM:
✅ Delivery Time: 1-3 business days
✅ Shipping Cost: FREE on all orders
✅ Tracking: Provided via Evri 

INTERNATIONAL SHIPPING:

EUROPEAN UNION:
• Delivery Time: 5-7 business days
• Shipping Cost: £15
• Tracking: Provided via email
• Customs: Included in shipping cost

UNITED STATES:
• Delivery Time: 7-10 business days
• Shipping Cost: £20
• Customs: Customer responsibility
• Tracking: Provided via email

CANADA:
• Delivery Time: 7-10 business days
• Shipping Cost: £18
• Customs: Customer responsibility

AUSTRALIA:
• Delivery Time: 10-14 business days
• Shipping Cost: £25
• Customs: Customer responsibility

RETURN ADDRESS:

Fisheries Offices 
1 Mentmore Terrace,
London, E8 3PN
United Kingdom

ORDER TRACKING

As soon as your order has been dispatched, you'll be sent tracking details which will allow you to track your order with our partner courier. Should you need any assistance tracking your order or if you have any questions, please don't hesitate to email us at hello@goldenhornjewellery.com Please kindly include your order number in the subject line for us to locate your order.

TAXES & DUTIES

United Kingdom:

We ship all orders to the United Kingdom from London; you do not need to worry about import taxes & duties.

Please kindly note that if you refuse a shipment from Golden Horn Jewellery, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Golden Horn Jewellery. This amount will be deducted from your merchandise refund. If you have any questions, please email us at hello@goldenhornjewellery.com